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Brain cancer patient, 24, saw mum sob during eight-hour phone fight over holiday refund
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NEWSDECK ANALYSIS
Holiday refund policies can be complex, especially when it comes to cancellations due to medical emergencies, and companies often have varying procedures in place for handling such situations. The UK's Package Travel and Linked Travel Arrangements Regulations 2018 provide some protections for consumers who need to cancel or change their travel plans, but the specifics can depend on the company's policies and the individual circumstances. Consumers who experience difficulties in obtaining refunds may be able to seek assistance from the UK's Civil Aviation Authority or the Association of British Travel Agents.
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Mirror News
Brain cancer patient, 24, saw mum sob during eight-hour phone fight over holiday refund
EXCLUSIVE: After Sarah-Jane Doherty found out she had a brain tumour the size of a golf ball in her brain, she got in touch with loveholidays to cancel a £1,100 upcoming trip - but claims they initially 'didn't want to know'
11 Jul, 08:02
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