John Lewis defends under-fire Christmas advert and insists campaign conveys the 'true spirit of Christmas' after critics accused it of 'pandering to spoiled kids'

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Daily Mail

John Lewis defends under-fire Christmas advert and insists campaign conveys the 'true spirit of Christmas' after critics accused it of 'pandering to spoiled kids'

The department store's latest festive offering, starring Dame Kristin Scott Thomas as a grandmother who struggles to connect with her grandchildren, has been branded one of its worst in recent years.