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Outrage as NHS Trust bans the word 'normal' and forces staff to swap 'discharge' for 'warm handover' in aid of 'anxious patients'
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Daily Mail
Outrage as NHS Trust bans the word 'normal' and forces staff to swap 'discharge' for 'warm handover' in aid of 'anxious patients'
Woke health chiefs at Sussex Health & Care have banned the word 'normal' - amid concerns it makes patients feel alienated.
14 Sept, 14:32