Some advice for Andy Burnham? Crack down on ‘rip-off Britain’ – and make sure voters feel the benefits | Jason Okundaye

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Guardian Business

Some advice for Andy Burnham? Crack down on ‘rip-off Britain’ – and make sure voters feel the benefits | Jason Okundaye

Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approach It’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers…